Terms & Conditions 

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VIRTUALBOARDINDIA.COM IS AN ADVISORY WEBSITE. ALL USERS and PUBLIC AT LARGE ARE EXPECTED TO HAVE READ THE TERMS & CONDITIONS OF USAGE SPECIFICALLY LISTED HEREIN. 

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1. Each transaction with the website will commence from the time of signing of the User agreement by any visitor.

2. It will take effect after signing of Non Disclosure Agreement (NDA) by both parties.

3.  User will have no specific choice in the selection of  Expert, although they can request for the same.

4. vBoard will be constituted as per request and choice of User subject to availability & acceptance by the expert.

5. User details will be provided by Users as per clauses in the agreement & NDA. 

6. For billing purposes, the User will provide details of Name, address and GST number as per KYC norms. 

7. In case of any default in payment terms as per Agreement by the User, vBoard services shall promptly cease.

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Disputes & Arbitration 

1. A standard arbitration clause for any disputes is a part of every agreement signed by the User.

2. The User can raise any complaint with the arbitrator who will be selected from choices listed by the website.

3. The arbitrator will decide within 3 days whether the complaint is maintainable & take 7 days to reach a decision
4. In case of grievance, the decision can be challenged by either party and arbitrator will decide within 10 days

5.  The arbitrator's decision will be final and will be acceptable to both the parties.     

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Cancellation & refund policy 

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​​​​1. Customers can choose to exit /change/ terminate the agreement as per terms of Agreement.

2. .Any shortfall in agreed payment as per Agreement / invoice raised can result in cessation of services .

 2a.  For any short payment, notice as per Agreement/ invoice will be sent which should be paid within 7 days.

2b. If  payment is not received with 7 days, website can retain up to 50% of fee as per Agreement. 

2c. Balance after retention of 50% shall be payable within 15 days  of notice.

3. Non Availability of Expert can be a valid reason for an User to exit/ terminate Agreement subject to the following:.

3.a.The alternate choice of expert will be provided by website within 7 days of default.

3b. At least 2 choices will be provided by vBoard within 7 days of default.

3c. The User can still Exit/ Terminate the Agreement if not satisfied with alternatives.

4. If the User still Exits/ Terminates the Agreement then vBoard shall make a full refund within 20 days. 

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